The “Professional” Volunteer Driver – Effective Communication With Passengers

If your organization has a volunteer-based transportation program for clients, consider sharing the following information with your drivers. It’s an excerpt from “You – The ‘Professional’ Volunteer Driver,” a self-paced, online volunteer driver safety training program VIS developed along with the National Volunteer Transportation Center and the Community Transportation Association of America.  How you communicate […]

Volunteer Retention – Six Good Questions to Ask

As important as volunteer recruitment is, volunteer retention is equally important. Consider it part of your risk management program, because losing good volunteers is a risk every nonprofit organization should recognize. Neon One offers the following guidance, including six good questions to ask the new volunteer… One common mistake nonprofits make is talking too much about […]