Good News and Bad News in Volunteer Management

From the 2025 VolunteerPro Volunteer Management Progress Report – The Recruitment Edition. The Good News For most organizations, the number of volunteers has returned to pre-COVID levels. Some organizations have enhanced their recruitment by redefining volunteer roles to “better balance the needs of the community and the needs of the organization.” (See our January 2025 […]

The “Professional” Volunteer Driver – Effective Communication With Passengers

If your organization has a volunteer-based transportation program for clients, consider sharing the following information with your drivers. It’s an excerpt from “You – The ‘Professional’ Volunteer Driver,” a self-paced, online volunteer driver safety training program VIS developed along with the National Volunteer Transportation Center and the Community Transportation Association of America.  How you communicate […]

Mini-Trainings for Maximum Impact

Editor’s note: Beth Steinhorn is President of VQ Volunteer Strategies, which supports organizations with planning, coaching, assessment, training, and tools and templates for volunteer and member engagement. We appreciate her contribution to the VIS blog.   Staff turnover is a big challenge for mission-driven organizations. High employee churn affects many aspects of the organization – […]

Volunteer Retention – Six Good Questions to Ask

As important as volunteer recruitment is, volunteer retention is equally important. Consider it part of your risk management program, because losing good volunteers is a risk every nonprofit organization should recognize. Neon One offers the following guidance, including six good questions to ask the new volunteer… One common mistake nonprofits make is talking too much about […]