When a Volunteer Is Accused: How Liability Coverage and Good Procedures Work Together

A volunteer shows up to help, completes an assignment, and later faces an allegation of wrongdoing. Maybe a client claims injury, or property goes missing. Maybe the accusation is entirely false. What happens next? For organizations that rely on volunteers, the answer often involves legal defense, internal disruption, and reputational risk. Volunteer liability insurance plays […]

Outdoor Projects Return: Tools, Ladders, and “Weekend Fix-It” Risks for Volunteers

With spring here, many organizations ramp up outdoor projects. Community cleanups, minor repairs, and weekend “fix-it” efforts bring volunteers together to make a visible impact. These projects may seem simple, but they often involve ladders, tools, lifting, and uneven terrain. So, they involve risk. That raises an important question: What insurance coverage protects volunteers during […]

Volunteer Appreciation Week: Recognition That Also Reinforces Safety

Volunteer Appreciation Week, highlighted by initiatives like National Volunteer Week, gives organizations a chance to celebrate the people who power their mission. Many nonprofits focus on recognition alone. Recognition matters, but now is also an opportunity to strengthen nonprofit risk management. How can nonprofits recognize volunteers while improving safety and reducing risk? The answer starts […]

Transportation Isn’t Just “Driving”: Safer Pick-Ups, Drop-Offs, and Door-Through-Door Help

What is volunteer auto liability, and does our nonprofit need it? Many leaders assume transportation risk begins and ends with a traffic collision. In reality, exposure starts the moment a volunteer pulls up for a pickup and continues until the client is safely inside the destination. Recognizing where that liability arises — and how to […]

Your Liability Limits Are Not Unlimited: How Volunteer Claims Can Erode Protection

A volunteer driver finishes delivering meals and makes a left turn at an intersection. A collision follows. The injuries are serious. Both the volunteer and the nonprofit are named in the lawsuit. Defense counsel gets assigned. Costs begin immediately. At that point, leadership faces a critical question: Do volunteers share our organization’s liability limits? If […]

Handling Money, Donations, and Data: Reducing Volunteer Dishonesty Exposure

Tax season and spring fundraising campaigns typically increase donation volume, donor data collection, and financial activity. That makes this the right time to strengthen your nonprofit risk-management approach. How can nonprofits prevent volunteer theft or dishonesty? Start by recognizing that dishonesty is not rare. It becomes more likely when internal controls are weak, duties overlap, […]