The “Professional” Volunteer Driver – Effective Communication With Passengers

If your organization has a volunteer-based transportation program for clients, consider sharing the following information with your drivers. It’s an excerpt from “You – The ‘Professional’ Volunteer Driver,” a self-paced, online volunteer driver safety training program VIS developed along with the National Volunteer Transportation Center and the Community Transportation Association of America.  How you communicate […]

Mini-Trainings for Maximum Impact

Editor’s note: Beth Steinhorn is President of VQ Volunteer Strategies, which supports organizations with planning, coaching, assessment, training, and tools and templates for volunteer and member engagement. We appreciate her contribution to the VIS blog.   Staff turnover is a big challenge for mission-driven organizations. High employee churn affects many aspects of the organization – […]

Volunteer Retention – Six Good Questions to Ask

As important as volunteer recruitment is, volunteer retention is equally important. Consider it part of your risk management program, because losing good volunteers is a risk every nonprofit organization should recognize. Neon One offers the following guidance, including six good questions to ask the new volunteer… One common mistake nonprofits make is talking too much about […]